6/10 Okay
Kathryn T.
6 Jum. I, 2024
Liked: Cleanliness
Villa in Nadadouro
The check in process was extremely unprofessional. The google map location on the listing isnt correct so we arrived at the wrong location. We called the number given and were unable to communicate so luckily the property owner helped us out and got his property manager to call me. After mistakingly not using wattsapp (which I opologised for straight away when I was informed) we were shouted at by a very angry and aggresive man named Alex Bouts. He used offensive language on the phone and behaved in a threatening aggressive way in person.He begrudgingly showed us the villa with very strict instructions. Once he calmed down, I asked for an opology which he refused to do.
Not the start we were expecting to our holiday and took some time to get over. Anxious for the check out, Alex sent 'Friends' of his to check us out, they were friendly people but strangers to us and spoke little english.
We would highly recommend new professional property managers for this villa to prevent this happening to anyone else in the future. As we would never want to meet him again.
The villa was very modern and clean, with a lovely pool, located in a quiet urbanisation. The property managers had not run the shower in a while because the water came out orange and spitting initially. Luckily the shower upstairs was fine.
A car is definitely needed, Lisbon is only an hour away and nearby Obidos is a must see.
Kathryn T.
Stayed 6 nights in Apr 2024