"Friendly personnel Reasonably priced breakfast"

"After being assured there was a help line out of hours for any issues, when the machine gave me just one confirmation number instead of two, I called and called and each time to gave recorded messages till finally it cut off. As a result my daughter spent her night on the floor on our room!!! Apparently to get the second room code, the only way is to download confirmation as PDF and then it should appear... Too late to be told that next morning....!!"