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"A very pleasant stay Room was lovely"

"Ideal for Chepstow racecourse. Not much else about the area without walking or taxis. On checki the weirdest thing happened they wouldn’t take payment and told me was a,ready paid for. Rooms we had were small but the bed was comfy. Rooms ok some could do with a lick of paint. Breakfast is ok I’m fussy about food so didn’t eat a lot just toast and coffee but the others in my party had the full English not so sure about paying extra for an extra sausage etc. hotel was very noisy on the Saturday...

"The room was pretty decent, and large, and the beds were comfortable, but otherwise the whole place was somewhat run down and not by well maintained, with a musty smell throughout, including in the room and bathroom. The place is just OK, at best. They were no staff there, and it was difficult to communicate with them via email, or text, or Expedia, and you may or may not get a reply. Check-in instructions were not adequate and if you show up early, the place, and the adjoining pub, is closed...

"We really enjoyed staying at this hotel, the room was a great size and the beds were comfy."

"thank you"

"Glass had lipstick on it , toilet didn't look like it had been cleaned"

"Tried without success 8 times over 2 hours to get in touch via telephone to make sure I would be able to eat when I got there at around 8pm to be told when I arrived at 20 past 8 that they finished at 8:15 although online if says 8:45pm. Also told there was nowhere around and didn't offer to help. He admitted it was his fault for not answering the phone, the place was empty so no excuses! Asked what time breakfast was to be told there is no option, they don't do it and nothing around as well...