"The hotel allows pets. The first room we were provided smelled like animal urine. I requested a room change and then the second room the toilet wasn’t working and maintenance had left for the day. The decor and bathroom was nice as well as the front lobby of the hotel, however for the price of the hotel I would have expected a much cleaner room."

"Note when booking the rooms that some (like the triple) are shared bathrooms for the floor. It wasn't really a problem in our stay but obviously can be situationally inconvenient, especially overnight. No AC, which during European heatwaves these last few summers makes it very difficult to sleep and relax. Everything in Zurich is very expensive so this hotel may be good value in that light, but compared to almost anywhere else in the world, it is very poor value for the money. Staff were very...

"Great location for walking across the river, shopping and lake cruising. Very clean room and common areas. One very slight negative No luggage racks or counters to use."

"Property is getting old so elevators small, rooms small with no bathroom privacy at all. Breakfast ridiculously expensive."

"Air conditioning"

"Location is amazing! Two blocks from train station. Rooms are smaller but efficient."