Find all hotels by Independent in Burwash from SAR 418

"The room has never been cleaned. "

"The breakfast menu was good, all freshly cooked by estimating approx what time we would be there. A good range of French croissants/pain au chocolat, cooked breakfast, yoghurt and fruit, fruit juices, a coffee machine. Top of the range !!"

"Veey comfortable and friendly staff"

"We recently stayed at this hotel and had a mixed experience. The breakfast was excellent, with a great choice of foods, and the service from the staff throughout our stay was genuinely outstanding. Unfortunately, the bedrooms and en-suite facilities were very dated and in need of a thorough clean and modernisation. We were disappointed on arrival, although the staff did change our room without any trouble. The second room had a slightly larger bed, but the overall standard still fell well below the expectations set by the photos on the website. The bar and breakfast room have clearly been refurbished and look beautiful, but from the stairs upwards the hotel is in real need of some TLC. The stair carpet is threadbare, and there are visible cracks in the walls, ripped wallpaper, dirty paintwork, and thick dust in several areas. The staff and breakfast were definite highlights, but the accommodation and general upkeep let the experience down. "

"Staff were lovely and helpful room was very comfortable .lovely courtyard for drinks .we had a lovely birthday celebration "

"A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do. "

"The reception area was welcoming. We were upgraded from a standard room overlooking the beach - I would hate to see what the standard room looked like. Our room was clean but very out-dated and tired looking. The shower cubicle was surrounded by mould and the bathroom windows could not open. As you looked out of the window all you saw was bird muck everywhere. The windows were single glazed so you heard everything outside. The breakfast was self service and okay. If you are vegetarian you had to order your sausages. The coffee was good and the staff were very friendly. "

"Super stay. Bright, clean room Superior Classic. Had tasty sandwich lunch outside in sunshine. The hotel is wonderfully situated, set back from the road and coastline. Beachy Head walks very close by and superb promenade walks right out front by the sea. Great for Congress Theatre. Splendid historic building, facilities and friendly staff. Parking on site. Fabulous varied breakfast....cereals, fruits, smoked salmon/meats/cheeses and served hot breakfasts. Love it there. Thanks"

"clean room and the staff was very polite"