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"It looks somewhat older from the outside but rooms are brand new, very comfortable and loads of space. Friendly and helpful staff as well. Would recommend this place."

"Very welcoming host. Beautiful property. Excellent facilities. Spacious and comfortable. Enjoyed using bbq and hot tub. 30 minutes walk into centre. Perfect "

"Great stay would recommend"

"Room is clean, staff are good, but far from restaurants area!"

"great stay will stay next time"

"Awesome customer service from the man in the office. Super lovely!"

"This is a lovely hotel in a prime location. I hadn’t been to Rotorua before so had no idea of where things were. Quest was near everywhere I wanted to go! The room was tidy and spacious. Staff were lovely."

"Loved our stay at The Arista over Matariki weekend. Great hotel, comfy beds, nice wee kitchenette and of course a spa pool."

"Our unit 23 was showing its age and a number of things needed repairs or replacement i.e. faucet needed to be repaired and wardrobe door handle come off when trying to open. The manager was very helpful and offered another unit, which we declined due to not wanting to pack / unpacked"

"Great 2 bedroom apartment close to all main attractions and shops in Rotorua. Comfortable beds and lounges, and great parking. Highly recommend."

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"Staff were great. Amenities were shown to us personally. The room was lovely. Dinner was fantastic and the breakfast before leaving topped off our stay perfectly. The grounds are amazing with great views of lake Rotorua. Very intimate hotel."

"Stayed 2 nights with a friend so was nice to have beds in two separate rooms. We had a room off the road which was nice and quiet. Everything was clean and room felt spacious. Main heat pump was in the bedroom so could get cold but they provide a plugin heater that you can use in that room just takes a while to heat the room. Staff were friendly."

"Terrible"