Find hotels near Burgau Castle, Dueren from SAR 188

"Tried to check in at 12.30pm and were told we couldn't access our rooms until 3pm. Which is super frustrating and there wasn't even any sense of empathy or apology for it. Front desk staff were very very slow at the check in process. Front desk staff on other occasions had no urgency despite there being a queue. Why don't they act more quickly, they are on "go slow" mode? Bar staff were very nice and much more efficient. Room was nice, although no iron and ironing board. For s 4 star hotel the water should be refreshed daily. Price of the mini market on ground floor was disgraceful - €4+ for a small bottle of water. Hotel was in a fantastic location. Lobby area is nicely setup for relaxing and drinks. Did not appreciate a knock on my door from housekeeping team at 8.30am on Sunday. Who does this?! Would not return to the hotel I am afraid due to the numerous issues above."

"Gym was tiny and hot. Breakfast was great as well as coffee and staff "

"All aspects of the hotel are excellent "

"Such a relaxed stay. All the staff were so helpful and friendly - reception, breakfast, housekeeping. Our flight was cancelled and the hotel gave us the same rooms for an extra night without any fuss."

"The hotel staff are efficient, welcoming and resourceful. Property could use an update, especially carpets in rooms. Hairdryer was sticky, scratched terribly and should be replaced!! Location is walkable to stores, restaurants, museums, galleries and the cathedral, which is fantastic."

"We’re always happy to stay at the H+ Hotel in Hürth when we travel. We know what to expect, and the kids are familiar with the rooms and breakfast—they even have their favourite foods now. The location is great: it’s not far from the motorway and is close to local shops, supermarkets, and restaurants. The staff are always friendly and helpful. We’re looking forward to staying here again."

"Did not eat the VERY expensive breakfast. The a/c was not very effective"

"Our stay in the Ameron was very pleasant as always. We had a small problem with the air conditioning which was never quite resolved but we're very fond of this hotel and the area in which it's located"

"There was a brown insect crawling over my wife’s face ant it wake her up. Upon closer inspection there’s were black spots all over my side on the bed’s sheet. It was just disfigusting."