"The impression is ambiguous. Stayed for one night. The hotel is modern. Nice restaurant. Waited a long time, the food wasn't very good. The staff seems to be quite inexperienced, although they are nice. The hotel is on the road. My room was on the 4th floor, large, with a view on the lake. Nice. The bed is comfortable. Unconvenient was that the light turns on and off only at the front door. Also, in the kitchen that was in the room, I couldn't find a dishwash detergent and any sponge. I...

"Familiengeführt. Unglaublich nette Familie. Selten trifft man aus so eine Gastfreundschaft. Der Aufenthalt war traumhaft. Ein ruhiger Rückzugsort direkt am Strand des Sees. Fantastischer Blick. Man hat alles was man braucht und ist schnell im Zentrum. Tolle Aktivitäten im Umkreis. Eine klare Empfehlung! Ich hoffe sehr, das Hotel und diese tolle Familie woeder besuchen zu dürfen."

"My booked house was taken, and instead of it they give to us an ugly apartment looks like warehouse, for price comparable with Sheraton in Bishkek. We urgently looked up for new hotel, in unknown city at night. It was terrible but then we find another hotel and moved out. Owners said that money for booking we payd with Expedia still on hold and they cannot refund and I must call to Expedia. Expedia open ticket and for two days there was no news, but then they said than they cannot refund my...

"We have lived in Kyrgyzstan for over a year. I thought this hotel was nice, the facilities are updated and the staff was kind and helpful. If you come from America, like I do - realize you are on the Kyrgyz time. They will serve the meals at set times - it may not be all day. Be willing to be flexible and enjoy how they do things, you will have a lovely time. "

"Novel Hotel is a relatively modern resort on the shores of Lake Issyk-kul. It's location is at the far end of the strip of resorts centered around Cholpon-Ata. There are only a few General stores around the local Village and no restaurants, so eating options are restricted to the resort itself. The hotel restaurant, next to the swimming pool, provides good standard of food at a relatively expensive price. The big advantage of Novel is its frontage to a pleasant and private beach that although...

"Very nice hotel close to Issyk Kul. Lovely professional staff who were very helpful and provided exceptional service. Highly recommended. "