"2泊したが、清掃が入らなかった。タオルがバスタオル２枚のみ。トイレの水漏れ。アメニティも補充なし。フロントもいい加減。"

"I shown up at the hotel but was informed by the operator that my booking was not done prior to my arrival (despite of the confirmation of booking by email I received from Expedia a day in advance). I was declined to check in on 5/11/21 due to mitmatch of booking information between OYO and Expedia. "