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"The property settings was just perfect, quiet with beautiful views. The cottage had everything we needed and was very clean. Host was friendly & helpful. We will definitely be back! Thank you"

"Very clean room in the newly refurbished hotel. Very friendly helpful lady at reception who showed us to our room. Would love to stay again if we're back in the area :)"

"Great all round place to stay."

"Lovely family feel to the whole experience "

"Our fourth stay at the Metropole in recent years.A privilege to stay in such a unique historic building,with yes a little patina around the edges.If you dont embrace the nostalgia then budget chain's are available.The staff here are so good,as is the breakfast and the pool and spa facility.A great location for roadtrips around mid Wales,and a huge car park."

"A lovely house in a beautiful location should’ve given us a wonderful holiday but it was far from the 4 star anniversary experience we were hoping for after a very difficult year for my wife & I. We had to be moved from our room due to the shower tray not draining but there were old coffee stains on the skirting board, tablecloth & curtains, not to mention stains on one of the “clean” towels. Poor staff communication meant our room transfer was a disaster & resulted in us being given the key to...

"Beautiful guest house in a peaceful location. Immaculate room. Yummy breakfast. Lovely hosts. "

"Absolutely delightful hotel. Me and a friend booked a room each for the Hay Festival, and we couldn’t have been happier with our stay. The staff were wonderful; helpful, friendly, even showed us to our rooms. The location was great, not too far away but far enough that I’d was quiet and tranquil. The breakfast is well worth the money, as is the Old Barn pub across the road, where we ate that night. A fantastic stay, I can’t wait to return with my husband next time."

"Sublime! Excellent newspapers!"

"Lovely people - thank you"

"The property was good for dogs"

"Lovely hotel and very helpful staff. Excellent food. Disappointed with the spa facilities, certainly not luxury. Massage rooms were in a hut next to the swimming pool. You had to walk behind the reception desk and through the swimming pool to get there. There was no relaxation room. Enjoyed the massage but for the price I had hoped for some luxury and somewhere to lie down and chill afterwards. Also you have to go through the tiny gym to get to the hot tub and if someone is using the treadmill...

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"Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning."

"Delightful shepherd’s hut set in the mid-Wales countryside. Well equipped and maintained and very comfortable, it was just right for our long weekend visiting friends in the area. The bed was comfortable and the small kitchen and shower room met our needs. We benefitted from excellent weather so were able to take full advantage of the terrace which overlooked a field of buttercups and the nearby hills."

"Worst hotel I have ever encountered. Refused to stay in pokey bedroom."

"We were handsomely welcomed and looked after. The room was superb, very generously sized with an excellent bathroom. The balcony overlooking the meadows bordering the river Wye was a delight, especially as we arrived at tea time with the sun shining on the house. Very relaxing after a longish car journey. I enjoyed my classic cooked breakfast and my wife enjoyed an avacado-based poached egg. We hope to return during 2027's Hay-on-Wye Literary Festival."

"Excellent stop for travellers who want value for money"