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"Maravilloso hotel"

"On if te most important things was the kindness and friendliness of the entire staff. The location is perfect and very central. My flight was delayed and the hotel allowed me to check out late. I really appreciate that. I highly recommend this hotel it was a perfect stay! 😊 Thank you so much"

"Worth every penny. Love the breakfast and environment do convenient and clean"

"El apartamento limpio y muy bonito pero el anfitrión muy difícil de conseguir. El primer día le indicamos que no había refrigerador, ni horno, ni microondas como lo indicaba la descripción él dijo que lo resolvería y nunca lo resolvió. Se dañaron todas las cosas de nevera que compramos. Además solicitamos un trapeador para secar el baño porque el agua se salía de la ducha y se inundaba el baño y lo llevó 5 días después. En la descripción indicaban cambio de toallas cada 2 días y tuvimos que...

"Very nice staff"

"The receptionist was very helpful and nice. The rooms were clean and has the essential necessities like towels and soap and shampoo. Tv's worked properly. The hotel area is safe and had a places to eat nearby. The only inconvenient is the hotel don't have elevator, and our room was on the 4th floor. Everything else is good for the price."

"Very quiet and discreet."

"Excelente atención por parte del staff, todo limpio . Indicaciones perfectas. Es el lugar ideal para ir a correr el medio maratón."

"The hotel is very nice however they tend to overcharge for everything you ask for. I asked for a bucket of ice and they charged me 20000 COP which is only about $7 but that’s usually what I give for the tip so it takes away from the overall feel to the glamorous hotel that it is. On another occasion we ate at USHIN their top rated Japanese restaurant on the 14th floor. We ordered two margaritas Cadillac style and they charged us 448,000 COP which that is ridiculous. Even though I asked for...

"Great!"

"Food was fresh. Basic but gets your day started. "

"Excelente"

"La comunicación con el hotel pésima (por lo menos a través de Expedía). El número de contacto que Expedía pone a nuestra disposición no sirve y la comunicación por chat se demora alrededor de 24h. Estuve muy estresado porque en Expedía decía que el check-in era máximo hasta media noche y yo llegaba con muchas maletas y niñas pequeñas hacia la 1 am pero fue imposible recibir respuesta a tiempo sobre si si me iban a recibir o no. Finalmente, no había problema si llegaba después de media noche....

"We stayed at the top floor, no elevator, plus it rained and our beds got wet. No compensation"

"It was pretty neat and organized, bed was comfortable and everything was clean. Pretty ok breakfast."