"Alles fünf Sterne besonders lieben Dank an das Personal!*****"

"There is not daily room service unless you request it. The breakfast and kitchen staff’s hospitality were very good. On my last day of check out at 1030 I received a knock on my door telling me check out was at noon. First time I ever got this type of reminder. There are also constantly Sudanese and Somalian men hanging outside the hotel at all hours of the day."

"This hotel was the first and last hotel on our 2-week trip by train through Germany. We walked here from the Hbf and were very tired after a long flight from Canada and arrived in the lobby at 10AM. Our room would not be ready until 3PM. We sat in the lobby and must have looked a sorry sight. Our check-in person gave us a complimentary room upgrade to Premier Plus and we were in our room before noon. The room was clean and comfortable. We had to leave at 6AM to catch our ICE train to...