"Stayed three nights and never got cleaning service. The shower only had hot water which was very hot. When we called they said they would send maintenance but they never went. They do not have parking so we had to pay $48 per night for valet."

"The room was wonderful. The views from the 49th floor are AMAZING. My wife and I found the beds to be the only thing we didn't like, not very comfortable. That's all."