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Serenity Suites

3.5 star property
Comfortable hotel with free breakfast and 24-hour front desk

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Photo gallery for Serenity Suites

Outdoor pool
Exterior
Premium bedding, minibar, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Bathroom sink
Reviews
10

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Carrera 48B No. 53A-10, Altos de Pan de Azúcar, Bucaramanga, 680003
  • Popular LocationCabecera Shopping Mall4 min drive
  • Popular LocationCacique Shopping Mall5 min drive
  • Popular LocationCanaveral Mall6 min drive
  • AirportBucaramanga (BGA-Palonegro Intl.)50 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful f...
Debbie
Dec 18, 2017

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Living area | Flat-screen TV

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, minibar, desk, blackout drapes

Suite, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, minibar, desk, blackout drapes

Presidential Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

About the neighborhood

Bucaramanga

Serenity Suites is located in Bucaramanga. Bucaramanga Modern Art Museum and Corfescu Theater are cultural highlights, and some of the area's landmarks include Holy Family Cathedral and Custodio Garcia Rovira Cultural House. Panachi and Eloy Valenzuela Botanical Garden are also worth visiting.
Visit our Bucaramanga travel guideOpens in a new window

What's nearby

  • Cabecera Shopping Mall - 4 min drive
  • San Pio Park - 4 min drive
  • Cacique Shopping Mall - 5 min drive
  • Canaveral Mall - 6 min drive
  • Alfonso Lopez Stadium - 8 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 51 min drive

Restaurants

  • De Mil Amores - 18 min walk
  • Hamburguesas El Garaje - 11 min walk
  • El Patrón - 19 min walk
  • La Torre Pub - 4 min drive
  • Battuto Soffritto e Trito - 19 min walk

About this property

Serenity Suites

Property highlights
You can look forward to free full breakfast, a poolside bar, and a terrace at Serenity Suites. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and free newspapers
  • Tour/ticket assistance, barbecue grills, and luggage storage
Room features
All guestrooms at Serenity Suites include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Serenity Suites Hotel Bucaramanga
Serenity Suites Bucaramanga
Serenity Suites Hotel
Serenity Suites Bucaramanga
Serenity Suites Hotel Bucaramanga

Frequently asked questions

Does Serenity Suites have a pool?

Yes, this property has an outdoor pool.

Is Serenity Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Suites?

Self parking is free at this property.

What time is check-in at Serenity Suites?

Check-in begins at 3:00 PM.

What time is check-out at Serenity Suites?

Check-out is at 1:00 PM.

Does Serenity Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serenity Suites located?

Situated in Bucaramanga, this hotel is within 1 mi (2 km) of La Flora Ecological Park, Autonomous University of Bucaramanga, and San Pio Park. Cabecera Shopping Mall and Las Palmas Park are also within 2 mi (3 km).

Serenity Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie, Richmond , VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Colombia!
Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful fresh blended lemonade upon our arrival. Gus provided terrific suggestions re; eating out, and activiities to add to our tour. Without his suggestion, we would have missed the gondola ride in the Andes which was incredible. Beautiful and relaxing pool and hot tub after a long day of traveling/tours. Great view of the city from our room. We would like to return to Bucaramanga and Serenity Suites.
Stayed 2 nights in Dec 2017

10/10 Excellent

Fernando, NS Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up in a birds paradise a top of the city
Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks.  Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated  to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Serenity was lovely
Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .

10/10 Excellent

D, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Stay
An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.

10/10 Excellent

zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendadisimo
El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.