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"Beautiful Hotel very friendly and helpful staff and prime lication"

"Very nice facility in a premium area across the Alhambra. Highly recommended "

"Great breakfast, quality and choice first class. Really nice staff."

"We enjoyed our short stay at the hotel. The rooms were in excellent condition, the personnel were polite and professional and we enjoyed the breakfast buffet offered. Greatly recommended! "

"Nice hotel"

"This is a gem of a hotel located in the heart of the historic area of Granada. It is not close to the train station or the airport, but everything else is within walking distance. The unobstructed view from our room (33) was the Alhambra. The room was a little small but comfortable, quiet and clean. The bathroom was large. The staff was very helpful throughout our stay. We ate at two good restaurants: Ossubuco, which is next to the hotel, and Estrella’s de San Nicolas high up in the Albaicin but only a 12 minute walk from the hotel. I would highly recommend Palacio de Santa Ines if you want to be in the heart of Granada."

"Modern, immaculate room with great attention to detail. Public areas were all lovely too. Would definitely stay again. "

"Excellent "

"Great hotel in a perfect location. Staff were friendly and helpful, especially Sarah on the front desk. She went out of her way to ensure we were fully briefed on the things to do and places to go. One of our plans was to see a flamenco show in a cave and Sarah advised which one was the best and also booked the show for us. It was sensational and Sarah took the hassle of choosing which show to go to away from us. She also arranged and booked the right option for a trip to the famous Alhambra. We chose valet parking at this venue and that too was seamless with Jose dealing with everything. The room was clean and comfortable and breakfast was very good and the lady who looked after that was very pleasant and efficient at keeping everything clean and replenished. Granada was a great city to visit and if we were ever to go back, we wouldn’t hesitate in booking this hotel."