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"This Hotel is in a great location. Staff are nice and the rooms are very clean."

"What a great hotel to stay with family ! Outstanding service and very clean hotel . "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"This was an absolutely amazing experience, a balcony with a view of Lake Lucerne. The staff was very accommodating and Marcel went above and beyond to ensure our stay was perfect, even helping to correct a train/rail station error I was about to make prior to arrival. The breakfast was included in the price of the room and far exceeded any other previous lodging offerings I have ever had in Europe. Spa facilities, luggage storage and many other included perks help to make this the only choice in Brunnen with a short trip to Stoos in reach. Stay here, make memories and you will look forward to staying here again as soon as possible. "

"Great staff! So helpful. They made reservations for us."

"Excellent location, friendly staff, and clean rooms. Breakfast included is a big plus, and the quality is not compromised! It’s way above most complimentary breakfast places."

"5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."