"Hotel was beautiful, very clean, comfortable, and in an excellent location. We really enjoyed our stay.
The only downside was the check-in experience. Traveling from Panama to Spain with a 7-hour time difference, all you want after a long journey is to get into your room and rest. Check-in was scheduled for 3:00 PM, but we arrived at 2:30 PM and didn’t receive our room until around 4:20 PM.
For the first 40 minutes, the staff said they couldn’t find our reservation because it had been made through Expidia. Once they located it, we were told the room still wasn’t ready.
Aside from the delayed check-in, everything else was excellent, and we had a wonderful stay."