ابحث عن فنادق بالقرب من Bronx-Whitestone Bridge، في نيويورك من SAR 323

"This was for an overnight stay due to cancelled flights. The front desk gentleman was as nice and gracious as he could be, but their system is terrible. I waited 30 minutes to check in, all four customers before me had troubles from occupied rooms to the wrong type of room. My assigned room was occupied when I tried to enter it, they gave me another one. Someone tried to enter my room at 2 AM. When checking out, the elevator locked up on me and the card key wouldn’t let me out, I had to phone...

"Great front desk concierge service"

"The front desk associate was very very helpful and the room was clean and I made my plane the next day"

"I felt i hit a brick wall when I asked about a later checkout time after our 1 week stay. I needed a better understanding of by I would be charged for an entire day, instead of an hourly rate."

"I’ve stayed at this hotel multiple times, and unfortunately the customer service has been consistently disappointing. Staff have often been dismissive, unfriendly, and made me feel unwelcome during check-in. As a gay woman, I felt judged based on my appearance and uncomfortable with the way I was treated. I brought my concerns to the Manager on Duty, but all I received was an apology and no real effort to address the issue. The location is convenient, but the customer service needs significant...

"The hotel itself is very nice, and I really liked the room. However, I came specifically for the sauna and swimming facilities as a way to relax, and this aspect of the stay was disappointing. The pool was freezing cold, which meant I didn’t feel comfortable using it at all. In addition, the sauna had not been switched on before our arrival, so we had to wait for it to heat up. After about five minutes we decided to leave, as it still wasn’t ready. While I understand the intention to conserve...

"The staff was very friendly and the customer service was fabulous."

"Voco in Astoria is a great place to stay. It’s less than a year old and the rooms are soundproof. Across from me was the subway track and I could barely hear it. It was probably one of of best showers I’ve ever had in a hotel room. The restaurant serves dinner and breakfast. The food and atmosphere was amazing as well as the excellent Customer Service by the entire staff throughout the hotel. It’s a short walking distance to a subway entrance. I will definitely be returning there."

"Everything was great just update you heating and air system it's very loud couldn't sleep"

"Dunno"

"everyone was amazing"

"Clean room"

"The staff was accommodating to hold our bags before and after check in and check out. They cleaned our room nicely after the first day. They provided various amenities including an extra set of bedding, toiletries, silverware, dining set, ice, and water with fruit. Overall, nice stay for two nights."

"Great customer service"

"They were amazing! Our plane was delayed 3 hours but they still had the shuttle ready for us, and the staff was understanding and helpful."

"I really enjoyed the cleanliness of this place as well as the helpful staff."

"Excellent"

"I really enjoyed my stay at this hotel. The water pressure in the shower was awesome - probably the best I’ve ever experienced in a hotel! The property was clean and the staff was very nice and helpful. I really enjoyed my view as well! I would absolutely stay here again!"

"Everything was great will stay again"