"The Chateaux was a great experience! From the moment we arrived the staff was helpful, friendly, and so accommodating. We really appreciated Jono taking our car, our bags and helping us to our room and giving us a rundown of the hotel. The courtyard was fantastic and we loved the hot tubs! Such a great property and atmosphere. We highly recommend the Chateaux!
The smores kits provided were pretty stale and ultra processed. Would have loved fresher, higher quality marshmallows, but you can’t...
"Our room was horrible, this was so bad we had to make up an excuse to leave the property. There was very big stains on the carpet, (even called the front desk to let them know they were already there and we did not do this!!).
The fridge was over frozen with no room for anything to put into it, which also was hard to keep the fridge cold.
We tried to get our money back, and the front desk said we had to go thru expedia, we called them and they said we had to go thru you !!! With no results in...
"Great overnight stay for a quick get away anniversary! Nice view with our spacious and clean room! All staffing was incredible! Also the chocolates were delicious!!!!"