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"The staff were polite , helpful , friendly and informative , the food was delicious both the evening meal and breakfast , the pool facilities were great including a hot tub and steam room. The gym has plenty of equipment to use. The bedroom was adequate though the bed could do with a new mattress. The bathroom was good. The outside of the hotel could do with maintenance , updating, repairing and looking after. The decor on the inside however has some beautiful features, furniture and ornaments. "

"A lovely stay at The Orwell as always."

"Very clean "

"Our stay with the Holiday inn colchester was excellent! The customer service here was truly amazing, such helpful friendly staff that go completely out your way especially as it was our first trip away from home with a baby! We can’t thank the staff here enough for making our stay wonderful! A BIG thank you to Lisa at the hotel restaurant for looking after us so well at breakfast and to Debbie at the reception for being so helpful! "

"I felf a bit cold and there was no spare duvet. Room was nicely made and clean "

"The interiors are well thought out, decorated with quality and often unusual items. I especially loved the Lloyd loom dressing table chair on castors, presumably once an office chair. Really comfortable bed and chairs in the room, lovely toiletries, good tea, coffee and biscuits selection. We were very lucky to have a marina facing room with a little balcony. We had a couple of drinks on room service, all very prompt. The bar area was a lovely area to relax in the evening and the restaurant was busy, bustling and cosy. We didn’t have dinner but did have a lovely breakfast. The staff are fabulous. Discreet, efficient and friendly. Couldn’t fault the service here, some of the best I’ve experienced. We would definitely stay again. "

"Really enjoyed my stay, love the ambience, close to train and transport available and cost reasonable. The only thing would of loved to have look at a movie but no options available just news channel"

"First time staying at GreyFriars, found it to be better than expected. Staff were attentive, nothing too much trouble. Room had great facilities and the place was spotless. "

"We were very lucky and got an upgrade to a room with a balcony. The bedroom was very spacious and well supplied with tea, coffee etc. Bed was extremely comfortable. Bathroom very good too. We ate in the restaurant. Food was lovely. All of the people we met, in the reception and restaurant were friendly, helpful and effecient."