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"Very accommodating and helpful staff, apart from one rude barman. The location of the hotel was perfect and easy to get to from the station "

"We loved staying at the bergwelt resort. Maybe the nicest hotel we have ever stayed in. The staff is friendly and very helpful. You can even book tours and activities directly through the front desk. Beautiful resort. We will come back"

"To be exact, this review should really be for the Hey Hotel as I got upgraded to a family room, which was a pleasant surprise. Long story short, I originally had a reservation at an apartment but as I misunderstood the check-in time, I had to scramble to book one night stay at The Guesthouse since we arrived late at around 11pm. The Guesthouse/Hey Hotel is probably the one of the very few that could accommodate late check-in. My family was pleasantly surprised to be informed by Arnis that we got upgraded. As it was quite late at night already and we have been on the train pretty much whole day, this was certainly a much welcomed gesture. The room was very spacious and clean"

"Very accessible to/from attractions in the surrounding areas."

"Service desk were lovely. Spa area and massage amazing."

"The best hotel experience a person could have. It is very pricey but worth every penny especially for special occasions. We paid extra for an unbelievable lake AND. waterfall views."

"Location close to the lake. Staffs are nice and informative. Breakfast was good. The room and bathroom have more spaces"

"While the property is older, it had everything that we needed. It was quiet, and the breakfast was nice. We had the family room that had two single beds on the first floor with two single beds upstairs. The room was small, but it was adequate. I really loved opening the windows to let the fresh air in during the month of April. The window and the ceiling was leaking water just a little bit. But it was taken care of by the maintenance guy after we had reported it to the front desk."

"Good"