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"Excellent location for this superb hotel, friendly service from all staff, comfortable rooms with excellent amenities (the Nespresso coffee machine and Bose Wave Soundtouch are excellent items to have in the room). I don't know if all rooms have these but the bathroom had a full bath, separate rainfall shower and twin sinks. The air conditioning worked well, which was apprecaited in the 28C heat and humidity during our trip."

"Fantastic place with fantastic service . I do not need to seek any other hotels in Warsaw . This is it !"

"Great hotel and staff, only let down was the A/C in the rooms. Swapped rooms thinking it was my room but the new room was no better. They upgraded me to a higher floor so I could open the windows which helped a bit but then the noise from the street was a bit much."

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"This place is huge, managed to get lost trying to find our room. The room was huge and really great, staff were lovely the car was good the restaurant food was a bit pricey but some nice places outside the hotel to eat. Very handy having a supermarket below. Comfy beds and good shower, everything you could think of provided in the room. "

"Great hotel, friendly staff. Many thanks to Shadeen and Penelope at the reception desk for being professional, attentive and kind. Hotel looks great, modern and upbeat. The atmosphere and ambiance at the lobby is great. Room was a bit small for my taste. A/C can be improved. Glasses in the room and the bathroom need to be placed on a paper pad, which was not there (?). There was a bird droppings on my window which I asked to be cleaned and I am sure the reception desk made a note, but the maintenance staff did not bother to do it. The location is great, right beside the river, cathedral and many sightseeings. The breakfast was great with good quality. There should be some movie and entertainment channels to be added to the tv. Overall, I would stay again at this hotel. Thanks again to Shadeen for upgrading my room. "

"Beautiful property with wonderful art"

"Service and staff were what differentiated the the Rui Plaza, great checkin and cleaning standard in the room was high. Comfortable beds, Great shower (hot water, good pressure). Really good rate for the standard of hotel. Aircon quiet and effective, Important as windows didn’t open. Breakfast price a bit high and had to hunt for power sockets with none on the desk area. Otherwise a very good stay. "

"It was a good experience. "