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"The Mercure was so pleasant and the staff exceptional. They went out of their way to help us feel welcome and comfortable!"

"Lovely hotel with great views. The restaurant and bar was a bit underwhelming as was access to Trier."

"The staff and management is always helpful Had a problem with our itenarry and had to cut short our stay. Even though the booking was done via Expedia, they contacted the hotel and refund the remaining part of the stay. "

"This is a beautiful hotel right in the heart of the lovely city of Trier. The room was immaculate, spacious and comfortable. The staff were very helpful, and I even received a complimentary bottle of sparkling wine simply because it was my birthday, during my stay. I have stayed in few finer hotels."

"Fabulous from start to finish! Welcome drink on arrival, early access to our room which was in the cottage, we ate in the restaurant, the food was very good, staff very attentive and lovely wines. Swimming pool was great and the sauna. Great location and will definitely stay again."

"Excellent location for edge of the old town Convenient underground parking Nice reception "

"Great hotel, very comfortable and great location "

"Clean and well maintained facility. Staff members are friendly, and our room was facing back side of the main road and super quiet. The blackout curtain worked well too. Enjoyed the breakfast also. It was a great stay visiting Trier. "

"This is an excellent place to stay. The owners are very accommodating and only wish the best stay possible. Breakfast was plentiful and delicious. Highly recommend."