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"When I made the reservation, I made it clear. I needed early check-in as I was driving from out of state. I went there and the girl at the desk was kind of rude and not helpful at all. Then I called an hour and a half later, which was about 1:30 PM at that point, I asked again if there were any early checks available again she said no. I eventually got to check in at about 3:30which upset my plans and schedule."

"The 1st floor smelled like cat pee. The room was clean but"

"The property was clean and the staff were helpful, my only issue was that there wasn't free wifi unless you belonged to their specific hotel group."

"Staff was very pleasant checked in very quickly. Room was very clean as well as the bathroom"

"Yes"

"There was black mold all over the ceiling and the door had an inch gap large enough for a small rodent to enter. We did not stay the night. Should have been given a refund."

"Breakfast was excellent with reasonable price"

"Staff is not very nice, when I checked in and out, nobody ever said thank you, or enjoy your stay. When I checked out, the guy didn’t even look up at all. No refrigerator or microwave in the room. The breakfast is not good."

"We had a very nice large king bedroom. We were on the fourth floor facing out over the main entrance on Temple Street. Everything was great until bedtime. The street noise was terrible!! Cars and motorcycles revving their engines, people on the street yelling and fighting in the street until the bars closed…I am sure rooms on higher floors and facing other direction might be fine but beware."

"Great location. Well presented. Good size room. Staff were very helpful"

"Loved this place. Great location in the heart of New Haven; a 5min walk to College St. The room was very well appointed, and the property is very nice. Wouldn’t choose anywhere else when we go back to New Haven."

"Great property"

"酒店房间不错，服务员的态度很好，这是在耶鲁大学附近最好的酒店，下次来还会选择这里"

"I can say the beds were comfortable and it smelled clean. However, the bathtub was clogged and the walls were dirty. By 6 a.m., other guests were already talking and making noise in the hallways. I wouldn't return."

"The room was perfect, clean and so comfy. The staff was nice and the hotel itself was very nice and in a convenient area."

"I arrived and noone ws at the front desk no bell had to yell out to get someone to come to the front. The woman was pleasant enough but the room was supposed to be a new room with a King Bed, fridge microwave and it was a dark, dingy room with 2 full befs a fridge and microwave with one light not working. I had to go BACK to the front desk and yell again ( no one is EVER at the front desk to ask about the light and room the young girl there insisted it was the correct room and sent a young guy...