"The shuttle was a horrible experience. I called before my flight and was told to call after my flight lands. I did and said the shuttle would be 20 minutes. I waited over and hour and called multiple times only for the phone to either continuously ring or for them to say the shuttle would be there in the next 10 min"

"Construction right above our room which was so loud we couldn’t even talk. Couldn’t be in the room 9-6 so all day. Horrible"