"The room was very clean, and the breakfast was excellent. However, I had a disappointing experience with the service. I went to the front desk three times because my room didn’t have a TV. Each time, I was told someone would come within 15 minutes, but no one ever showed up to fix the issue. In addition, when I checked out, I waited about 30 minutes at the front desk, and no one was there to assist me."

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