"The overall decor, rooftop bar + rooftop bar staff and proximity to everything to explore Boston was a 5/5. But if I’m being honest, everything else was a 2/5 or 2.5/5. Had an instance when I was waiting in line to get more toilet paper for my room and the Citizen “ambassador” made me wait longer because she saw a guest struggling with check-out even though I was next in line. The food (or at least the pizza) tasted pre-frozen and they don’t provide takeout containers for the extras. The sheets...
"The overall decor, rooftop bar + rooftop bar staff and proximity to everything to explore Boston was a 5/5. But if I’m being honest, everything else was a 2/5 or 2.5/5. Had an instance when I was waiting in line to get more toilet paper for my room and the Citizen “ambassador” made me wait longer because she saw a guest struggling with check-out even though I was next in line. The food (or at least the pizza) tasted pre-frozen and they don’t provide takeout containers for the extras. The sheets...
Lauren Elizabeth