Find all hotels by Independent in Boshoek

"Food isn't good, very high in fat, carbs and sugar. No healthy options asides from salad which it doesn't really count. They have a ton of staff but they aren't customer service focus more like out to lunch. Nobody greets you or even look at you, they avoid eye contact. Definitely didn't feel welcome. Hotel itself it's fine and basi amenities need improvement and easier access to use them. The safari drives are chaotic needs more planning and organization. "

"Excellent facilities in close proximity"

"The pools were great and the staff were all very friendly. The room was nice and tidy and the bed was comfortable. One minor issue was dealt with very quickly "

"Everything was very good. the staff were attentive and catered for your every need. The hotel has a good selection of restaurants and of course there is the casino. There is also a nice pool with a bar and a food oulet. The only gripe I did have was that the hot water was seldem more than tepid. I reported this on occassions but to no avail. A short walk away is a shopping mall with more eateries and shopping."

"Room clean and comfy. Food was very good. Sitting by the pool was very relaxing. There was a problem with the pool and out of use but the staff were very helpful and cleaned the pool which enabled us to use."

"The room was clean, the bed comfy.The room was not expensive. The staff did not seem friendly and the service was grudging. This is apart from the manager who was very friendly. The food at the bar was average, the chips were cold and hard. It is not possible to sit out by the pool as we hoped as the metal lounge chairs were old and covered in dirt and leaves. The few cushions were dirty and damp."

"1. Insects galore 2. Wifi was broken 3. TV thus didnt work, 4. Aircon batteries dead 5. only chair in room was broken 6. Shower kept backing up so drainage issues 7. 1 plugpoint 8.Cup for coffee had non existent handle hold, even my pinky couldnt fit into gap 9. Overall play area was neglected( for years) 10. Reception didnt answer the 3 times we called, but eventually WA worked 11. Mostt of the rooms on our block connect onto a large awning, so no views Overall , NOT the best stay"

" Outstanding Stay and Exceptional Service! ⭐⭐⭐⭐⭐ My recent stay at this hotel was truly exceptional from beginning to end. The customer service exceeded all expectations every team member I encountered was friendly, attentive, and genuinely committed to ensuring I felt welcome and well cared for throughout my visit. The breakfast was exceptionally delicious, the buffet setup and layout was fantastic The meal was breathtakingly delicious. The room was immaculate, comfortable, and thoughtfully appointed with everything needed for a relaxing and enjoyable stay. It’s evident that the hotel maintains high standards of cleanliness and guest comfort. What truly set this experience apart was the remarkable staff. From the front desk to housekeeping, every individual demonstrated professionalism, warmth, and a genuine passion for hospitality. Their attentiveness and kindness elevated my stay and left a lasting impression. I wholeheartedly recommend this hotel to anyone seeking a seamless, enjoyable experience with exceptional service. I look forward to returning on my next visit. "