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"Lovely spot with great rooms "

"Our experience at the hotel was fantastic. We were welcomed by Andrea at reception on the Friday who checked us in and gave us the information required. We went to the swimming pool in the evening and they gave you complimentary towels and to our surprise there was a sauna and steam room too, this was not listed on the hotel.com site so that was a bonus. Breakfast in the morning, we were always greeted by Josh who always accommodated our dietary need by bringing out veggie sausages, and we had a lovely time talking to him, always happy to see you. The hotel guests were polite and friendly and had plenty of conversations. I will be going back there, the staff were great and that made it an enjoyable stay. One thing i did notice was that the air con was not working in the room, it just blew out air, i forgot to mention it to reception."

"Overall it was lovely but the bed was a double with two singles pushed together and our legs kept slipping in between. Also i know it was a very old building but the floor was very uneven and we felt drunk even though we wasn't which was daunting. "

"Great price. Good location. Clean place. Quiet rooms. The only thing i didn't like was the check in information wasn't clear enough in advance. there was no one to speak to when I arrived and just check my e-mail to see their phone number or anything to contact them and found out that i just received an email telling how to enter the building. That e-mail should be in advance for clear instruction. "

"I like the fact that the staff are very friendly and they are always around when you need them , they will help you if you need to get some where and are very much update on things to to in Gloucester . These guys work so hard to keep the hotel clean and tidy there always on the go . I won’t be using any where else when I vist Gloucester again will definitely come back here . "

"We were in the "old" part of the hotel and absolutely loved the quaintness & "creaky floorboards" of this place, but some may not - not sure if the annexe has these, maybe not. The room was pleasant, clean & the beds were very comfortable. We would have liked a couple more electrical sockets. The receptionists, waitress who served us breakfast were all lovely and very helpful. The breakfast was one of the best I have experienced for years in the UK and exceptional value for money. You could have anything from the continental section (if booked full price - loads of fresh fruits, pastries, cereals, yoghurts - individual, large expensive ones) etc plus your choice from the extensive cooked options. These were cooked to order and were superb. If you struggle with stairs and narrow corridors with lots of fire doors ask for a ground floor room in the annexe when you book. Would love to stay there again if ever in the area."

"Excellent "

"Beautiful hotel in lovely surroundings will definitely come back. "

"Staff were friendly as always, the food in the restaurant (called “Mint”) was incredible!"