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"As a couple on a few days stay at this hotel it had some pitfalls due to it being really a business hotel with a conference facility. The room was excellent, the staff were excellent as well (especially Reception) but when hordes of business guests arrive/eat/drink in the hotel it gets not very holidayish for us! Overall probably 7 out of 10 as Reception were so good at providing advice and tickets (yes Tram/train tickets) . Parking a bit pricey at 24Euros a day , but it was underground and secure. Location was excellent on the lake and the exterior bar gave great views over the water and many chairs for relaxing in. The Tram stop is just outside and takes you into Potsdam - a very nice town . "

"Very comfortable hotel in nice neighborhood convenient to shops and public transpo to downtown historic district also to San Soussi"

"Absolutely best location and service! Their breakfast buffet is phenomenal."

"Overall very good, hotel located in the quiet area. "

"Every aspect of the hotel is focused on you as a guest. Easy check in, no check out; reasonably priced breakfast and fair parking price up to the time of the next check in time on your last day."

"Really friendly and helpful staff"

"wir waren rundum zufrieden, guter, freumdlicher Service, köstliches Frühstück und gute verbindungen. Auch die nähe zur Innenstadt war sehr gut"

"ABC"

"very comfortable place. Great location for restaurants and museums and close to train/bus station. My room was very quiet."