"The price you pay for a 4.5 star hotel and you get a closet for a room a literally a closet and had to change room which they did. But the room that was given had an upsale with a total amount for the a 5 star hotel in Venice. The rooms do not look like the pictures they’re much different. Overall it is not worth the money at all. And really it just made Venice experience way too expensive and not good enough. "

"Bravi"