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"Excellent staff and location. "

"We've just retuned from an incredible nights stay at The Cumberland Hotel celebrating my Dad's 60th birthday and seeing Steve Wonder at BST Hyde Park. I booked an executive twin room which was fantastic and had everything we needed for a perfect stay. The best part was the complimentary prosecco and chocolates left in our room along with a gorgeous birthday card, this was completely unexpected - thank you to Abhi on the WOW team for this wonderful surprise. The Cumberland is a stunning hotel, we enjoyed a lovely meal in the SOUND Cafe and breakfast the following morning was great too, a brilliant selection of food and while it was super busy, service was excellent. I can't wait to stay here again, the staff made our stay fantastic and the backstage lounge was a huge perk. "

"This is a very comfortable and convenient option when using LHR airport. Loved the bed. I will stay here again "

"The hotel was beautiful, very clean, and spacious. We tried the room service and our food was promptly delivered and everything was delicious. The only thing that I would say that this hotel could improve on is that the air freshener is a bit strong. "

"A comfortable hotel thats very central we stayed because its location to the Savoy Theatre. Staff are very friendly . The rooms are not over spacious but clean and comfy. Breakfast is first come first served so there can be a wait but the food quality good."

"We enjoyed our stay there. The staff were friendly. Cleaning staff were helpful. Easy to ask some ice for my meds. Location was great, close to everything. We will stay there again."

"Good and friendly reception service, check-in without any problems."

"Awesome hotel right by the Tower of London with a Tube station next door—super easy to get anywhere in the city. The single room was small but really well laid out. Only thing missing was a coffee maker in the room. Otherwise, highly recommend! "

"Small room but quiet and comfortable and walking distance to terminal"