4/10 Poor
Lara
Traveled with partner
19 Jum. I, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Depsite being advertised as an air conditioned hotel we arrived to very hot and stuffy room. When we asked about the air con we were advised that this wouldn't be turned on for another week and received a flat response that as it hadn't been hot until now it wasn't to be turned on for another week and this in Mid May!!!
We were offered a fan but the fan provided blew out more hot air that cold/cool air and we woke up about 3am due to a boiling room (according to the fan it was 31 degrees in our room.). We subsequently gave up with the fan and opened the window which didn't open much the only issue with this was that for the air to flow from the window into the room we couldn't close the curtains so we had to sleep for 3 nights with the curtains fully open in order to at least be able to sleep without sweating all night.
The breakfast buffet was very sparce with very little selection. of what was avaliable it was mainly end of items (eg of 3 jam pots available 2 had been scraped pretty much clean). It was not worth the £12 per person it was being charged for.
Lara
Stayed 3 nights in May 2024