"Die Lage des Hotels ist erstklassig. Direkt an der Themse, zwischen Tower Bridge und St. Katharine Docks. Das Personal war sehr freundlich und hilfsbereit. Das Frühstücksbuffet war für ein Stadthotel sehr gut. Wir hatten ein Standard Doppelzimmer. Hier müsste man mal wieder etwas investieren. Die Badezimmertür konnte nicht geschlossen werden. Das Emaille der Badewanne war schon ganz abgewetzt und sah daher unsauber aus. Die Familienzimmer im 11 Stock sahen besser aus. Aber alles in allem ist das...

"This was the worst hotel experience I've ever had. The rooms are like prison cells. My room had urine on the floor, dirty towels and an unmade bed. There is not even a chair in the room, no services provided, one roll of toiletpaper for four days, the only vending machine that worked when I arrived was a condom vending machine - no water available, no food. Everyroom in the hotel has no windows. Scores of other patrons were devastated upon seeing the rooms on their arrival. This hotel...

"We fully enjoyed our stay but disappointed that the main restaurant was closed on 16.06 due to a private function and unable to even have a drink outside which was inconvenient. Fortunately we walked into Portabello Road and had a wonderful meal."

"The hotel has a wonderful location, the rooms are well kept. The bar staff are friendly and efficient and the bar stays open late."

"Can’t fault anything, this is our go to hotel, we love it and highly recommend it 👏"

"Staff were helpful and seemed pleasant, although didn't really need to ask them for much. The room itself was lovely and decent sized, beautiful balcony and an amazing view of Canary Wharf one side and London the other. The bathroom wasn't dirty but definitely looked worn and needed a revamp. The one thing that really let it down was the air-con wasn't working which I get happens however, we were told after we'd already checked in etc. which wasn't comfortable in the slightest when its warm and...

"Friendly staff"

"Excellent location. Very good included breakfast. Very helpful staff. (The only thing negative was that the room was a little small.)"