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" Excellent place to stay. The professionalism of the staff was top-notch!! They were helpful with recommendations from local restaurants to the best way to travel (taxi or metro). Even eating at their restaurant was a wonderful experience! Staff that we have to mention because of the vast knowledge of Milan and Italy overall were Sarah, Giuseppe, Andrea, Olim Arianna and of course MEDO ( all went above and beyond to make our Italian experience fantastical!)"

"Hotel was right across the train station so it was not a long walk at all. Very convenient. The lake was behind the hotel so easy access. There is also a very nice and big restaurant right beside the hotel which was a bonus. The ferry station was about 10 minutes walk so not bad. Over all the hotel was great. Breakfast was included with our stay. It was average. "

"This review covers 2 nights at the hotel. We had to book 2 separate rooms as the type we wanted was only available for the 2nd night. Key point: book a room in the refurbished/new part of the hotel. Our night 2 room was excellent. It even had a sauna in the room! A huge very comfortable bed and great lake view. And an amazing breakfast - just huge selection of things (sweet things like cakes - not so much on the cooked "front". But night 1 was very poor. A disinterested person at check-in and a very "tired" (albeit huge) room with a dripping shower. It was cheap. But when we realised that the one or two ants that we saw in the room turned out to be hundreds in various places we had to ask for a change of room. Which was agreed - and was a small taste of what was to come on night 2. A refurbished room that was so much better than the first one in every way. The hotel is in between 2 roads. We arrived at it on what is an urban dual carriageway. Reception is more like an office building reception than a hotel. Combined, those 2 things put us off to start with even before the ants. However we later foound the other road, beside Lake Como and which brings you in via the new side. A completely different impression is given. We would certainly stay there again - but only in certain rooms. Oh, and BTW, the view from the dining room over Como is superb. Hghly recommended. Unlike the view from the bar - of the dual carraigeway!"

"The only thing I didn't like was the AC is turned off so I couldn't make room cooler. "

"Our stay of 2 nights was amazing we did love the hotel, staff was incredible and fantastic tips from them. Upgraded room with 2 rooms and really wonderful time !"

"Really friendly and helpful staff. Very clean rooms too, a lovely and relaxing spa which was complementary. Both restaurants had great menu options too. Ideal stay as we were flying early the following morning. "

"Great location near an airport bus stop and train station. Good value for money. Option to have a 9.50 euro brekky as and when - pay on the day. Also snacks and drinks available to buy. 24 h reception and staff v helpful."

"Uber doesn’t service the hotel"

"Had a really nice stay, the staff were really polite and helpful especially Christina. The hotel is located near a metro station which makes it easy to travel around Milan. The breakfast options were nice and the room was clean. The only thing was the light switches in the room were hard to figure out at first but we asked the cleaners for help and they politely helped us. All in all a very good hotel with very nice staff in a good location. Would definitely recommend this hotel and would definitely stay here again in the future."