"Our stay at Moxy Essen City turned out to be significantly inconsistent with what was advertised. Upon our arrival at around 11:30 PM, the reception area was completely deserted, despite a 24-hour front desk service being explicitly guaranteed. Attempts to contact the staff by phone were entirely unsuccessful as the hotel line was constantly busy. The attendant finally appeared after a wait of more than fifteen minutes, excusing his absence by explaining that he was working completely alone and...

"Netter Empfang, guter Service und schöne Lage."

"Sauberes Zimmer, Personal sehr freundlich und hilfsbereit, sehr viel Auswahl beim Frühstücksbuffet"