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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property
Family-friendly Boca del Río hotel connected to the convention center, steps from Plaza Las Americas Shopping Mall

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
2 restaurants, breakfast served
Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Property amenity
Just steps from World Trade Center Veracruz, this hotel offers relaxation and entertainment. Rejuvenate in the sauna, lounge on the sunny terrace, or connect with high-speed WiFi. Families enjoy nearby kid-friendly activities, while attentive staff ensures a smooth stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is SAR 266
SAR 314 total
includes taxes & fees
8 Sep - 9 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(63 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Castelo)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Av Las Americas 241, Boca del Río, VER, 94299

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min walk - 0.2 km
  • World Trade Center Veracruz - 5 min walk - 0.5 km
  • Andamar Lifestyle Center - 5 min walk - 0.5 km
  • Mocambo Beach - 13 min walk - 1.2 km
  • Veracruz Aquarium - 7 min drive - 7.1 km

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Davy John's Café - ‬7 min walk
  • ‪Asadero Cien Plaza Americas - ‬1 min walk
  • ‪Las Anitas Plaza Santa Ana - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Upscale family-friendly hotel near Plaza Las Americas Shopping Mall
Located close to World Trade Center Veracruz and Andamar Lifestyle Center, Ramada Plaza by Wyndham Veracruz Boca del Rio provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), extended parking, and express check-out
  • Express check-in, babysitting (surcharge), and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 141 individually furnished rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 50-inch HDTVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Lobby

Galería Plaza Veracruz by Brisas

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,531 reviews
The price is SAR 314
SAR 370 total
includes taxes & fees
8 Sep - 9 Sep
Galería Plaza Veracruz by Brisas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Frequently asked questions

Does Ramada Plaza by Wyndham Veracruz Boca del Rio have a pool?

Yes, this property has an outdoor pool.

Is Ramada Plaza by Wyndham Veracruz Boca del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Self parking and valet parking are free at this property.

What time is check-in at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ramada Plaza by Wyndham Veracruz Boca del Rio?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ramada Plaza by Wyndham Veracruz Boca del Rio located?

This family-friendly Boca del Río hotel is located near the airport, within a 10-minute walk of Plaza Las Americas Shopping Mall, World Trade Center Veracruz, and Andamar Lifestyle Center. Mocambo Beach and Veracruz Aquarium are also within 6 mi (10 km).

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Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1007 reviews
Rating 8 - Good. 256 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Amenities
Excelente hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very attentive staff. Little to no problems!
Stayed 9 nights in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was a nice stay, good location and the service and attention were great as well
Stayed 1 night in Jan 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, no comments
Stayed 1 night in Jul 2025

4/10 Poor

Ward

Disliked: Amenities
No comment to share Nothing special
Stayed 1 night in Aug 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
IT'S NEAR EVERY PLACE WE NEEDED TO GO.
Stayed 1 night in Feb 2025

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Very good! Clean, room is big
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful experiencia!
Stayed 1 night in Apr 2025

6/10 Okay

Adrian

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was not properly cleaned, it had an empty bag of chips under the sofa and hairs on the sofa mattress. The sofa bed was not done (had to tidy it up ourselves). Breakfast buffet expensive for kids and average to bad. Car valet service took ages.
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is a bit tricky do to some streets have no names.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The food at the buffet was plentiful, but the quality was not very good. It tasted "industrialized"
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
Stayed 12 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Stayed 1 night in Jan 2025

6/10 Okay

Jimmy

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok hotel and ok room. But very hard to communicate with staff and reception. Constant misunderstandings about everything. Worst was the fact that they couldn't inform us (when we were asking for restaurant suggestions)that not a single restaurant was open during new year's eve. That should be common knowledge if you work in the tourism business in that city.
Stayed 4 nights in Dec 2024

10/10 Excellent

CLAUDIA KRISSEL

Liked: Amenities, property conditions & facilities
Centrico
Stayed 2 nights in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo y además la comida del restaurante es muy rica y a precios razonables. Las habitaciones amplias, con cafecito, cuidan el agua, es muy bueno!!! Mil gracias a los empleados
Stayed 7 nights in Aug 2025

6/10 Okay

Missael

Liked: Cleanliness
Disliked: Staff & service, amenities
Mal servicio no habia quien recibiera el carro, nos movieron2 veces con el carro, nadie ayuda con las maletas, no son atentos en general, solicite una cuna llego 30 min después y la persona que la llevo solo la dejo en la puerta diciendome que tenia mas cosas que hacer, la srta de recepción muy despota. Deja mucho que desear no volvería a regresar
Stayed 2 nights in Aug 2025

8/10 Good

ERNESTO ROSALES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo bien. Pero deveria haber Desayuno Incluido.como ENCORE en Queretaro
Stayed 3 nights in Jul 2025

8/10 Good

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Solicite factura y tuve que realizar varias llamadas para lograr que me lo proporcionaran
Stayed 2 nights in Jul 2025

4/10 Poor

Rosalba Dianecxi

Disliked: Property conditions & facilities
En general estuvo bien el aire acondicionado es extremadamente ruidoso y el frigobar no servía
Stayed 1 night in Aug 2025