"The hotel was in a great location that we were able to walk to everything that we wanted to see, i.e. Prado Museum, the Palace. And if you didn't want to walk, the Metro is right outside. The staff was very friendly and helped us get a cab when we need to go to the airport on our last day. The roof top was nice but very hot when there so I didn't go up there but my friend did and enjoyed it. The bed were very comfortable."

"While the staff were courteous, the condition of the facilities and overall ambience did not meet our expectations. The hotel would benefit from refurbishment, improved lighting, better ventilation, and updated flooring to enhance the guest experience. - The property feels quite dated and lacks the modern amenities and atmosphere as shown in the website. - The hallways were very dimly lit, creating a gloomy and uncomfortable atmosphere, especially at night. There is no enough window that can...

"Great location"

"This hotel is very well located with good places to eat just across the walkway and a short walk to everything else. The staff is amazing namely Jose, Eva and Sophia; consummate professionals!"

"Este hotel está en un área muy céntrica de Madrid. Mi esposo y yo nos fuimos a hacer el camino de Santiago y al regresar decidimos volver al mismo hotel porque nos gustó mucho."