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"Nice room"

"Breakfast was delicious and the owner is friendly, A good room and homemade lemony biscuits!"

"Absolutely amazing staff, went above and beyond. When my car wouldn’t start they purchased jump leads to get me started, and ensured I got back on the road asap. Shelley bent over backwards and couldn’t be more helpful. I would highly recommend staying at The Waterford. Top marks, 10 of of 10."

"Room was quite dated and not very clean"

"Great hotel. Stone throw away from city centre. 5 min walk from a metro station which goes straight to city centre or airport. Stylish clean rooms. Great place to stay."

"Final stop on the Coast to Coast bike ride - room and shower great, food pretty good, bike store with code lock and plenty of parking. Good breakfast."

"Standard room was clean & warm. Front reception woman was lovely & helpful with advice for our travels to Edinburgh. Value for money "

"Exceptional quality for the price point - I'd expect to pay a lot more for the quality of the accommodation and the outstanding service from the staff. They were attentive, helpful and very friendly and made me feel welcome. Mack (I assume he was the duty manager) went above and beyond and couldn't have been more helpful. What a wonderful place to stay - would highly recommend it. "

"room was very clean and modern. the only downside was it was a bit dark could do with mirror being near window . breakfast was ok not worth the flat rate we were charged tho. better value eating else where. evening meal was great lots of choice and portions huge. staff were very friendly and helpful. loads of parking spaces for being a large and busy hotel. lovely swimming pool.would definitely stay again"

"Great breakfast and staff super helpful f"

"Very nice property. Gracious staff "

"From checking in to checking out we had no issues staff were friendly and happy to help"

"Friendly staff. Comfortable room. "

"We stay on a regular basis. Free car park. The beds are rock hard so request a mattress topper. Excellent restaurant and a very easy walk into Jesmond very helpful staff"

"Better than expected - lovely building well maintained. Very clean."

"Kitchen good, shops within walking"

"Hotel is stunning I stayed in Cristal suite was spectacular bed was massive, staff were very friendly and informative If there was one negative it would be the food in the Bistro I order the Poussin Basquaise which had very little meat on the bones and sauce tasted like a tin of tomatoes had been waterer down no seasoning, my breakfast in the morning had black pudding that was burnt on one side I couldn't even cut through it. I will stay again but may eat out next time."

"Staff members are very helpful "