"The bathroom floor looked dirty but the bed was comfortable and the shower was clean with good water pressure. I didn’t like that we had a room right in front of the pool and you could hear everything. Also, you either pulled the blackout curtains which felt like a cave or you opened them so everyone could look in as they walked by. We loved the warm pool that was crystal clear. Breakfast was a disappointment. We were so happy they offered it! Sadly the 3 dollar pancakes were overcooked and not...

"Rooms could use some updating. The WIFI was not working but did not cause any issues"

"Check in process was hospitality that felt more like hostage taking. Once a key was made it was not given to us until a small sales pitch after waiting for an intermediate non value added step at the concierge. I will never stay at another Westgate property again. Avoid if you value your vacation time. It's a shame a lovely set of units are plagued by bad management and aggressive tactics."