Find all hotels by Independent in Blue Mounds, WI

"The PM desk manager seemed completely uninterested in being of service. He claimed we could just help ourselves to breakfast. He was unaware that the breakfast they provided needed to be paid for. The next night he said they had no towels for the pool. He truly believe he just didn’t want to get them. I just told my son we would have to get out of the pool sooner so we have time to dry off. Thursday night, the pool had a few towels. Friday night and Saturday morning, the pool had no towels. At least they had about 5 towels at the front desks. They either had a hoarding problem, supply problem, or simply just managerial neglect. The pool had potential but it was unbearable cold, like lake water. I didn’t go any more than waist deep. My son spent most of his pool time on the steps of the pool. I would like to try this property again. However, the condition of the pool is my first concern as a parent. If my kids cannot enjoy the pool, then this is not the place for me. They won’t enjoy the pool if it is too cold to swim in. Hilton Garden should be embarrassed by both the temperature of the pool and the fact they couldn’t even stock the towels in the pool. "

"The hot tub was one of the best that we've seen. The breakfast was just so so and the staff didn't seem at all concerned about helping get the food in order. The counter around the food was messy and when you needed a fork or spoon you had to remind the staff to put more on the counter. In addition, the shower head in our room was broken so water sprayed everywhere."

"Breakfast and the property and staff was great."

"Only slept there, but clean and comfortable!"

"Clean room."

"Room was spotless, Staff was friendly and super helpful. Coffee fresh and ready at 5:30 am. Always love the fresh baked cookie. "

"Breakfast was good"

"Great rooms cool staff if u ever need a place to stay and want to eat go on vacation this is the place "

"The staff are all extremely friendly and helpful and the lobby and room was clean. The rooms and bathrooms are very small compared to the other Madison hotels and the gym is pretty much non existent. The other downside is no hotel shuttle. But you can’t beat the location! Cute outside patio too in nice weather."