"We booked a deluxe room only to find out that wasn’t available to us upon arrival and we were not refunded the difference, I had to go through Expedia and only received a credit toward my next trip booked through them. $70 pet fee for one night is unreasonably high for zero pet amenities- not even a fenced in area for them to go outside, no water bowls, no bags to clean up after them, no trash can outside to dispose of their waste- nothing. The room smelled bad- very musty, and the beds were so...
"We booked a deluxe room only to find out that wasn’t available to us upon arrival and we were not refunded the difference, I had to go through Expedia and only received a credit toward my next trip booked through them. $70 pet fee for one night is unreasonably high for zero pet amenities- not even a fenced in area for them to go outside, no water bowls, no bags to clean up after them, no trash can outside to dispose of their waste- nothing. The room smelled bad- very musty, and the beds were so...
Steven