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"Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful."

"This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying."

"👍"

"Nice"

"El hotel está muy lindo y tranquilo. El desayuno muy bueno y aunque no tienen restaurante como tal, el área del comedor puedes utilizarla para tomar o comer algo que tú traigas con una vistas inmejorables a la laguna. "

"Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better. "

"What wonderful and pleasant location. Directly on the Lagoon and right next to Cenote Esmeralda. Restaurant serves excellent food and tasty drinks. Our room was wonderful. It was cleaned daily and turn down service was included. The staff greets you with genuine hospitality and are extremely helpful. The Centro (town) is only 1.6 miles away. "

"Servicio excelente, lugar bello y comida muy rica. "

"Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!"