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"The resort was in the perfect location! We had a wonderful time walking up and down the beach and Whaler Village is literally right next to it less than five min walk. They had tons of shops and great food options! "

"The property is gorgeous. Large hotel, beautifully decorated, gorgeous pools especially the kids pool which had slides even fun for adults. They also let you use the pool at the Hyatt vacation club which was perfect for us. The buffet breakfast was outstanding. Really delicious food and the most beautiful scenery with a waterfall, pond and swans. If there was a complaint the only thing is the beach portion was a little short but if you walk next door they have a bigger beach that you can...

"Clean"

"Rooms were nice, the staff was amazing. I wish they had a hot tub. We planned on doing some of their activities but ended up making other plans each day. Would stay here again. "

"Pool was good, no we had a outer view."

"I rented a two-bedroom unit. The bedrooms and living room were very clean and well maintained. The kitchen could use a bit more attention in terms of cleanliness. The view was great, and the unit itself was spacious and comfortable."

"Fantastic property and stay. The units appear to be recently updated and in great condition. The ocean view was great - mostly unobstructed unless you count a few palm trees. The pool bathrooms were the cleanest I've ever seen at a resort - very much appreciated this attention! Aside from a negative interaction with the hotel manager who was not friendly or very helpful after our vehicle's windshield was shattered by a golf ball in the valet lot, the rest of the staff was wonderful. Any service...

"I give it a 3.0 rating. Most of the staff was great, a few mediocre. Rooms are a bit run down and aged. Hotel was generally clean for its age. I’m a Hilton person and compare it to a run down Hilton Doubletree. Food was below average - Luau food was comparable to a Golden Corral - almost inedible. Like airplane food on a domestic flight. Drinks at the Luau were disgusting, performance was good. I would not recommend this place unless you are on a strict budget. $600 per night!!! Spend...

"The hotel room had more appliances than was listed or shown in the pictures which was a pleasant surprise. The one complaint was the AC was not working very well. "

"Getting there the staff was rude"

"Great room with a beautiful view ! Staff was so accommodating and kind !! Had a great time . "

"My room was not ready on time. I got my room an hour later due to short in staff. "

"Check in was not great. Our room was not ready which is understandable but when it was ready, they sent us to the wrong tower... clear across the entire property. Our view, supposed to be Garden View, we saw a parked cars looking at their grill and headlights. I would not stay there again."

"This was a great family friendly place. Everything was just a great experience. "

" The room didn’t really have a balcony, just a very narrow space about 12” wide that you could stand on, no chairs would fit. Also, the ocean view was very very small. These two things were very disappointing since the room was advertised as having a balcony. Our room smelled heavily like marijuana when we first arrived, and the toilet had not been cleaned. When we asked to switch rooms, we were told they were at 98% capacity, and there were no comparable rooms. So the value for what we paid...

"Went for our honeymoon and the Whaler didn’t disappoint. The room was clean and set up pretty well. The communication and follow up was the best I’ve experienced, we wanted to experience a bunch of local spots and the staff was extremely nice and helpful. The location is perfect. Very centralized to snorkeling, pool, or the ocean. A bunch of good food in walking distance and even some others for a short drive. Was able to whale watch from the room and a short walk to black rock we seen dolphins....

"We had a great stay with two other couples. The unit is well kept as are the grounds. Some good places to eat without having to drive. My only criticism is that none of the lights are very bright except those in the kitchen. We could not play cards at the dinning table because of this. We had to arrange chairs around the kitchen counter."

"everything was good. wish pool was heated though."

"Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed"

"Everything was perfect!"