"On arrival, the gentleman on reception was exceptional. Very welcoming and friendly. Our room was very comfortable and clean with a great view of the York Minster. Excellent location and we'll definitely be back. 10/10"
"On arrival, the gentleman on reception was exceptional. Very welcoming and friendly. Our room was very comfortable and clean with a great view of the York Minster. Excellent location and we'll definitely be back. 10/10"
"Property is in prime position for shops / restaurants etc, had a lovely room on the top floor, the staff go above and beyond and the food is of top quality. Overall an excellent stay."
"Property is in prime position for shops / restaurants etc, had a lovely room on the top floor, the staff go above and beyond and the food is of top quality. Overall an excellent stay."
"A Christmas Eve stay was fantastic!
Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch."
"A Christmas Eve stay was fantastic!
Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch."
"Check in was a very pleasant experience. We took advantage of the luggage check and on return to the hotel for check in our bags had been delivered to our room. We were even showed to our room, a nice touch. Room was very clean and the bed comfortable. A million dollar view from our room across a quiet street. Would definitely stay again."
"Check in was a very pleasant experience. We took advantage of the luggage check and on return to the hotel for check in our bags had been delivered to our room. We were even showed to our room, a nice touch. Room was very clean and the bed comfortable. A million dollar view from our room across a quiet street. Would definitely stay again."
"It was our 5th Christmas staying there. Staff are great, rooms are great, location is great. Lovely 10min walk to town for food and shops. Can park mostly easily and only £15 for the day/night. Best tradition of ours at Christmas. "
"It was our 5th Christmas staying there. Staff are great, rooms are great, location is great. Lovely 10min walk to town for food and shops. Can park mostly easily and only £15 for the day/night. Best tradition of ours at Christmas. "
"Room clean, staff very friendly and engaging.
Some TLC required to the mould in the shower and the overhead bed light didn’t work, this left just the room light as the only means of lighting and reading by that was a bit limited as the wattage of the bulb wasn’t great.
Staff definitely the biggest positive."
"Room clean, staff very friendly and engaging.
Some TLC required to the mould in the shower and the overhead bed light didn’t work, this left just the room light as the only means of lighting and reading by that was a bit limited as the wattage of the bulb wasn’t great.
Staff definitely the biggest positive."
"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended.
The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is...
"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended.
The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is...
"Small traditional family run hotel. Comfortable and convenient. On site parking and short walk to city centre. Friendly and accommodating staff. Great breakfasts."
"Small traditional family run hotel. Comfortable and convenient. On site parking and short walk to city centre. Friendly and accommodating staff. Great breakfasts."
"Great hotel, right in the heart of York, next to the Minister. Helpful friendly staff provide a great service, excellent breakfast and good selection of local hand pulled brews at the bar."
"Great hotel, right in the heart of York, next to the Minister. Helpful friendly staff provide a great service, excellent breakfast and good selection of local hand pulled brews at the bar."