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"Excellent customer service"

"Was dissatisfied that you no longer accepted cash I’m 68 and don’t use a card I had to use my savings card surely it should be optional 😩😩 therefore it restricted 🚫 what I could buy 😳😳 when we arrived we were given a room number 0140 and in the bathroom there was puddles and mould on the floor I went downstairs and explained to David who PROMPTLY found us another room 259 it was spotlessly clean with comfortable beds I didn’t want to use my card so I was restricted we were made very welcome the breakfast was hot and tasty the Sunday lunch was beef or gammon thats day I had the beef it was so so tasty and the vegetables were cooked perfectly and the staff were polite and we enjoyed our stay there was lots to do around the area and the Harbour Arm was brilliant and the local pubs were very welcoming and not overpriced 😁😁😁 and ACCEPTED CASH "

"Couldn't fault the staff who went above and beyond our requirements. Nothing was too much trouble. Excellent ground floor accessible room. First class breakfast included. Evening happy hour was appreciated and enjoyed. Hotel itself is attractive and welcoming."

"Excellent location for catching early morning ferry"

"We would stay here again, was a great experience "

"Lovely hotel in an amazing location. Thoroughly enjoyed staying there. "

"Helpful staff"

"Amazing "

"Very comfortable bed"