Search Aparthotels in Birchington

"I stayed for business purposes, the staff member Becky was exceptional, her customer service skills is second to none, I was delayed coming down for breakfast due to a meeting and only had a few minutes remaining I asked for the vegetarian option despite it taking a few minutes to prepare she still obliged. I also witnessed the following day an irate customer who was not being reasonable at and and quite rude frankly despite Becky offering to still cater to the customer despite the customer being late and missing the breakfast drink. Very well handled shows exceptional management qualities as a business owner who is well versed in the area of identifying excellence in leadership. Will definitely be returning and have already recommended to my network due to my wonderful experience. Well done Becky!"

"My wife & I were only there for one night, but we were happy with this hotel. The price was very fair. The staff we dealt with went above and beyond in their customer service. It was a very nice, clean hotel close to a lot of coffee shops, restaurants and more. We were able to park in their lot behind the hotel which had plenty of spaces. It was a bit loud at times for hallway and elevator noise, but overall it is a good hotel and we'd stay there again."

"Excellent staff in the hotel as well as in the restaurant which is joined all together. Planty places to walk around. We really enjoyed the stay in the hotel."

"Had a great stay here, location was great as were facilities. Manager was very accommodating and friendly. Would not hesitate to stay again. Plenty of parking. Good transport links to Margate."

"We stay here en route to Portugal via Le Shuttle which it is very convenient for. The staff make this hotel, they are really friendly and efficient, nothing is too much trouble for them. Thanks Holiday Inn express."

"Room was nice clean spacious. Pub was excellent for lunch while we waited to check in, staff was very friendly and helpful "

"Excellent hotel. Lovely room and fantastic breakfast "

"First visit here with a group of friends celebrating a birthday. Good size room with huge tv and a balcony overlooking the golf course. Fantastic hotel, good food and great service."

"5 star"