"When we arrived in the room, we looked at the bathroom and saw blood in the bathtub. We went to the front desk to ask the attendant for help. First he told my daughter that it was rust and then when I insisted, he said he was alone and couldn't leave the desk to look at it. When we insisted, he went upstairs. Once he saw it, he said we would give us a new room. He said all the upgrades were booked but gave us a new room across the hall. We asked for a discount but he said that since we booked...