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Extended Stay America Suites Billings West End

2.5 star property
Hotel in Billings with free breakfast and a 24-hour front desk

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Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
The current price is SAR 381
SAR 427 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
4950 Southgate Dr, Billings, MT, 59101

What's nearby

  • Rimrock Mall - 4 min drive - 4.2 km
  • Reef Indoor Water Park - 5 min drive - 6.7 km
  • Riverfront Park - 6 min drive - 3.8 km
  • Rocky Mountain College - 7 min drive - 6.5 km
  • MetraPark - 8 min drive - 11.1 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Muzzle Loader Cafe - ‬3 min drive

About this property

Extended Stay America Suites Billings West End

Hotel in the city center
Extended Stay America Suites Billings West End provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and extended parking
  • A front-desk safe, a vending machine, and smoke-free premises
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

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includes taxes & fees
14 Jul - 15 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
Extended Stay America Billings West End
Billings Extended Stay America Billings - West End Hotel
Hotel Extended Stay America Billings - West End
Extended Stay America Billings - West End Billings
Extended Stay America End Hotel
Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Frequently asked questions

Is Extended Stay America Suites Billings West End pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Billings West End?

Self parking and extended parking are free at this property.

What time is check-in at Extended Stay America Suites Billings West End?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Billings West End?

Check-out is at 11 AM.

Where is Extended Stay America Suites Billings West End located?

Located in the heart of Billings, this hotel is within 2 mi (3 km) of Amend Park, Norm Schoenthal Island, and Riverfront Park. Yellowstone River and Copper Creek Casino are also within 3 mi (5 km).

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Extended Stay America Suites Billings West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1007 reviews
Rating 8 - Good. 286 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 123 out of 1007 reviews
Rating 2 - Terrible. 114 out of 1007 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and area is very safe
Stayed 1 night in Jun 2025

10/10 Excellent

Beverly Dea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Candy did our check in and she was very professional and quick. Thank you. Clean room with lots of room
Stayed 1 night in Jun 2025

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Associate at the front desk was very nice and friendly. The rooms were very clean. Nice and relaxing after a long day of driving.
Stayed 1 night in May 2025

8/10 Good

MAUDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean economy hotel

Clean room, friendly staff, allows pets - every thing we needed.
Stayed 1 night in Mar 2025

8/10 Good

Carren

The building is a bit old. Under the bed was not clean. But it does the job, we only stayed for a night.
Stayed 1 night in Jun 2025

8/10 Good

marvin

The Free breakfast Was a joke a cup of coffee and And all they had Were mini muffins … They really shouldn’t be saying that they have continental free breakfast that’s not true
Stayed 1 night in Jun 2025

4/10 Poor

Devin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a night and was disgusted, I slept with my clothes on and on top of the blanket. Man playing fetch with a dog right in front of the entrance. Just too much going on.
Stayed 1 night in May 2025

4/10 Poor

Edna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Service is terrible..staff not paying attention in the reception.. no availble hot water for tea. Hallway is dirty as well as the elevator.
Stayed 1 night in Jul 2025

4/10 Poor

CHERYL

Disliked: Amenities
Not enough toiletries
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is an older building. The kitchen configuration had a nice big island, a full size refrigerator, an excellent microwave & a 2-burner stovetop. There was an nice big desk with a workstation for laptop. The room had a nice open closet rack equipped with REAL hangers & tall enough that clothes didn't drag the floor.The shower was nice & there was plenty of hot water. The room was very quiet even with the very large, indoor playground directly behind the hotel & a constant flow of traffic. Neither the bed nor the pillows were comfortable for me, the pillows were too firm & too big. The television was too small for the distance from the bed. I was not impressed with the area; liquor stores, a casino & the enormous playground but the hotel was quiet, clean & comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience! I’d stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable and quiet. Everything is so clean and sanitized. The staff always had a kind word or a genuine smile. Not like a word that one can see right through. But a word that had substance of kindness and care to.
Stayed 1 night in Mar 2025

8/10 Good

Jack G.

Liked: Staff & service
Disliked: Amenities
Online stated "breakfast", but it's not a typical hot breakfast. But price is relevant to that type of breakfast. Room was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part
Stayed 1 night in Dec 2024

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
One of thr cheepest rooms in town and it shows. How can an extended stay hotel advertise a functional kitchen and not have bowls and other minor kitch items on hand.
Stayed 7 nights in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
A big thank you to A.J., Chris, and Allen , they are so understanding and patient. They rm.
Stayed 21 nights in Feb 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay for the price

It was enjoyable stay And the lady at the front desk was extremely polite and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night 5

Great staff very nice and helpful. Chris was a huge help was and still is very helpful patient and generous for that he is deeply appreciated and should most definitely be recognized more.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extend stay

Employees are all kind and helpful safe and quiet environment definitely would like to make sure two specific employees are recognized I see them help to the best of their abilities especially to my myself which is supper appreciative, and definitely does not go unnoticed and I hope the hotel higher ups see that as well those employees being Chris and Destiny thank you
Stayed 1 night in Feb 2025

2/10 Terrible

Integra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is aggressive a worker swung a cane at me after trying to hit on me on the elevator. Another came to my room banging on the door to yell at me for putting a trash can in the hallway saying they will not do trash service or any service for me. The booking says free breakfast but there is no breakfast. The manager will ignore people at the desk refusing to even make eye contact while chatting away on the phone. there are no soap or towels or cloths for the kitchens. the internet barely works, its on the highway and very loud. the only friendly people are the workers from the company replacing the beds here. There are piles of trash and bits of food etc on the carpet in the hallway and towels that have been on the floor several days because the staff refuses to take towels or clear trash even the boxes and such from beds being replaced i guess they expect the guests to clean up after the renovation workers as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rober

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet, clean area. Nice rooms, would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Carlis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the room is neat the place is tranquil nice service from the staff
Stayed 1 night in Aug 2024