Find all hotels by Independent in Big Stone Gap, VA

"For a small town it was surprisingly nice and staff was top notch 😉"

"Not clean at all requested a smoke free room because my wife is pregnant, the room wasn’t cleaned when we arrived, no shower curtain, the room reeked of cigarettes and their was burn marks on the comforter. We requested a new room or a refund and they said no so we left. "

"Excellent, clean room. Nice staff. Many shops nearby. Air conditioning works well. Great shower"

"Well I paid for the cheapest room they ham and that is what I got. "

"Staff was awesome . Will book again on my next trip there "

"Room very nice. Amenties limited due to season and rain. Check in at desk was blah."

"Host was very responsive and a nice quiet area to stay."

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is ridiculous as we don’t smoke and have no pets we are old boring people. Won’t ever book this place again. The guy that came to the check-in window did speak English but he had to call someone else to help him on the phone. Then spoke to this other guy in his Hindi language. So whatever they talked about we didn’t understand. If you love a cold room this is the place for you. "

"Excellent place to stay"